24/7 Emergency Contact:

Built on Basics


We are doing all that we can to ensure the safety of our employees and the tenants we serve. We have enacted new cleaning policies, new procedures for viewing vacant residential units, and are focused on maintaining safe distances between others.


1. Our physical office is now open, but with limited staff to maintain social distancing. If you call our main phone number, it will now go direct to our phone tree for contact options. However, all other employees are working remotely. Please contact your property contact directly. Email is the preferred method of communication, unless it is a time-sensitive issue and or a life-threatening emergency.

2. If there is a life-threatening emergency (fire, health matter), please dial 911

3. If it is a time-sensitive issue at the building regarding safety or security, please call our emergency phone number: 206.368.4331. Someone will reach out to you as soon as possible.

4. Our resident managers and maintenance staff - we are limiting social contact as much as possible. Please understand that offices in buildings may be closed, and there may be some disruption due to limiting contact. We understand the need to keep our buildings safe and secure.

Work Orders - In cooperation with the Washington State Department of Health’s efforts to reduce risk of exposure and transmission of COVID-19, only emergency work orders will be completed. Emergency work orders are limited to: Flooding, No electricity in entire unit, No heat in entire unit, No hot water.

Thank you for your cooperation and understanding.

Puget Sound Property & Asset Management

InCity is a Puget Sound-based property and asset management firm serving the urban and suburban areas of Seattle, Bellevue, Kirkland, Woodinville, Bothell, Everett, and Spokane. Our portfolio of properties includes commercial and residential buildings of varying vintage, size and complexities. Our office is located in the Madrona neighborhood, 10 minutes from downtown Seattle.

More Than Management

We treat all our properties as if they were our own. Tenants are assured that day-to-day needs are promptly addressed and accommodated.

Local Expertise

We were founded by local property owners who know the best way to exceed the needs of tenants and owners is to keep our trained eyes on and actively manage each building in our portfolio. As building owners, we notice and care, which strengthens our relationships with owners and tenants alike.

Informed Insight

Our knowledge of local markets - along with our full range of property and asset management services - allows us to advise and drive your investment decisions.