Founded on Fundamentals
We began this business as building owners ourselves and recognized the importance of building an active management platform for our properties. We reviewed the landscape of the property management industry and recognized an opportunity to differentiate this business to benefit our clients. InCity believes in frequently inspecting all our buildings and identifying areas for improvement before they become issues.
Our proactive approach results in cost savings for our property owners as well as an enhanced return on investment. The aggregate experience we’ve earned along the way gives us a unique advantage when it comes to understanding and supporting the true needs of our owners and tenants. As we continue to grow, the guiding principles of accountable service remain the core component of our philosophy.
What Sets Us Apart
Unique understanding of owners' goals leads to more effective management and better perspective of owners' needs and issues
Strong local presence with a focus on residential and commercial properties concentrated in the Puget Sound area
Creative solutions, not boxed financial templates, allow InCity to work closely with owners to preserve and enhance the value of our entire portfolio of properties
“Eyes on the building” helps identify potential issues before they become expensive problems
Responsive and transparent communication with owners and tenants alike
Fair housing is top-of-mind for InCity and all for all our resident managers, who are all trained and certified
Experience in managing buildings varying in age built from 1900 to present
Real-time technology keeps our current and prospective tenants in the loop on potential maintenance issues, vacancies and available immediate payment methods
Fair fee-based pricing for owners by assessing each property’s unique criteria
Given our strong tenant relationships, we maximize asset value with fewer move-outs, less wear and tear, and lower turnover costs
Tom is responsible for managing the overall operations of InCity. Prior to InCity, Tom was the head of Global Sales Operations at AWS (an Amazon.com company) where he managed four teams, led the creation of the annual worldwide sales revenue budgets and implemented key performance metrics for the global sales organization. Tom held CFO positions at local venture-backed companies, where he managed the finance, legal, IT, and operations departments. Tom applies his years of experience in deep financial analytics and complex problem solving to create well-vetted solutions to the building owners. He is a CPA & SPHR, and lives with his wife and two young sons in Madrona.
VP RESIDENTIAL REAL ESTATE
InCity is pleased to announce our newest hire, Gaalya Ford. As VP Residential Real Estate, Gaalya is responsible for managing all aspects of the residential portfolio. Gaalya had been with Greystar/Riverstone Residential for 12 years leading various aspects of her residential portfolio including affordable, renovations, institutional clients, multi-site, and new developments. She has been in the real estate industry for over 16 years. Gaalya takes great pride in delivering on owners' goals while ensuring the tenants are happy - a key tenet of InCity.
VP Commercial Real Estate
Jenny manages the commercial portfolio of InCity. Her responsibilities include client relations, lease negotiations, assists in acquisitions, dispositions, management of capital and tenant improvements, as well as maintains tenant and vendor relations. Prior to InCity, Jenny was directly responsible for 2.5 million square feet of commercial, retail, industrial and flex property. She managed a diverse portfolio for both local and institutional Investors as General Manager of CBRE Asset Services. Jenny is a licensed Washington state real estate broker and has been in the real estate industry for 20+ years.
Ann is a founding principal of InCity and applies her 10+ years of real estate experience to the overall portfolio. She is also integral to the purchasing, selling, and exchange process. During her tenure at InCity, she has successfully overseen several major renovation and construction projects. She has also led the lease-ups of multiple residential buildings. Ann is a licensed Washington state real estate broker.
Chris applies his 20+ years of real estate and commercial brokerage experience as a principal at the Broderick Group, a commercial leasing and sales firm located in Bellevue. He is a founding principal at InCity and is active in the sales and leasing activities of its clients and portfolio.
Skip has been active in the Puget Sound commercial real estate industry for over 20 years and has been directly responsible for securing over $2.5B in debt and equity financing. He is a founding principal at InCity and continues to advise and participate in the financing activities of its clients and portfolio.
Commercial Real Estate Senior Manager/Financial Analyst
Jeff serves a dual role as the financial analyst for InCity’s portfolio and as Commercial Real Estate Senior Manager. Jeff has 12+ years of experience in property management and analysis of office, retail, warehouse, industrial, R&D and flex property types. He has an undergraduate degree in economics from the University of California, Davis and a MBA (with a specialization in sustainability) from Seattle University. Jeff received his real estate license in 2014.
Commercial Real Estate Manager
Jadina joined us in March 2017 from Kidder Matthews. Jadina has over 15 years’ experience in commercial real estate working with prominent regional and national firms over the years. As Commercial Real Estate Manager, her primary areas of focus are tenant, facilities, and vendor management. Jadina received her real estate license in 2011. She enjoys being in the outdoors, doing all kinds of activities such as hiking, snowshoeing, and skiing.
Residential Property Manager
Dee manages four of our residential properties, and has been with InCity since 2015. She has nearly 18 years of property management experience in Seattle managing mixed use, multi family, homeowners’ associations and commercial real estate. She is a proactive manager and has many long-term tenants.
Assistant Residential Property Manager
Karis joined InCity in October 2016. Karis assists in the management of the residential portfolio. Karis also serves a dual role in assisting the tenants at the Madrona Plaza Building. Karis has over five years of experience as a receptionist and is currently enrolled at Seattle Central Community College. In her free time, she enjoys being a mom, hiking and roller-skating.
Residential Property Manager
Sarah manages six of our residential properties and has been with InCity since 2012. Her depth of experience coupled with her mission to please both current and prospective tenants results in long-lasting tenant relationships. Sarah is a licensed real estate agent, graduating from Rockwell Real Estate School. Sarah lives with her husband and little girl in Seattle.
Steve leads our engineering team and is a critical component of "eyes on the building." Steve is always examining our buildings and asking the "what ifs" to ensure a potential issue doesn't become a large one. He has over eight years' experience in general maintenance, and has been with InCity for six years. During his tenure, Steve has created long-standing relationships with all our vendors. He lives with his wife and little girl in Seattle.
Jeff joined InCity in August 2017 from Unico Properties, where he was Manager of Property Accounting. He has ten years of commercial real estate accounting experience, and prior to InCity, Jeff was responsible for a portfolio of roughly 5 million square feet of office, retail, and multi-family space, including multiple ground-up development projects. Jeff is a Seattle native, and outside of work enjoys photography, cycling, and classical piano.
Commercial Real Estate Assistant
Andrew joined us in June 2017. He began his career in real estate in 2011 as a residential real estate transaction coordinator. He later became a residential property manager at John L. Scott Property Management, managing a portfolio of properties throughout the Puget Sound region. Andrew now supports the commercial team in all aspects, and is a licensed real estate agent.
Gerardo has been with InCity for over six years, and prides himself on having an intimate knowledge of each building. He completes all general maintenance items, and when needed, will call upon an expert-approved vendor to solve more complex items. Gerardo is a valuable asset to the engineering team.
Katherine is responsible for our accounts receivable and accounts payable. She has worked in accounting for 20+ years in a variety of industries from manufacturing to technology. She is a Washington native and a Seattle Sounders fan. She enjoys traveling and flying with her husband, gardening and volunteering with the Seattle Rhododendron Society.