Tom is responsible for managing the overall operations of InCity. Prior to InCity, Tom was the head of Global Sales Operations at AWS (an Amazon.com company) where he managed four teams, led the creation of the annual worldwide sales revenue budgets, and implemented key performance metrics for the global sales organization. Tom held CFO positions at local venture-backed companies, where he managed the finance, legal, IT, and operations departments. Tom applies his years of experience in deep financial analytics and complex problem solving to create well-vetted solutions to the building owners. He is a CPA & SPHR, and lives with his wife and two young sons in Madrona.
VP RESIDENTIAL REAL ESTATE
As VP Residential Real Estate, Gaalya is responsible for managing all aspects of the residential portfolio. Gaalya had been with Greystar/Riverstone Residential for 12 years leading various aspects of her residential portfolio including affordable, renovations, institutional clients, multi-site, and new developments. She has been in the real estate industry for over 16 years and is a licensed Washington state real estate broker. Gaalya takes great pride in delivering on owners' goals while ensuring the tenants are happy - a key tenet of InCity.
VP Commercial Real Estate
Jenny manages the commercial portfolio of InCity. Her responsibilities include client relations, lease negotiations, assists in acquisitions, dispositions, management of capital and tenant improvements, as well as maintains tenant and vendor relations. Prior to InCity, Jenny was directly responsible for 2.5 million square feet of commercial, retail, industrial and flex property. She managed a diverse portfolio for both local and institutional Investors as General Manager of CBRE Asset Services. Jenny is a licensed Washington state real estate broker and has been in the real estate industry for 20+ years.
Ann is a founding principal of InCity and applies her 15+ years of real estate experience to the overall portfolio. She is also integral to the purchasing, selling, and exchange process. During her tenure at InCity, she has successfully overseen several major renovation and construction projects. She has also led the lease-ups of multiple residential buildings. Ann is a licensed Washington state real estate broker.
Chris applies his 20+ years of real estate and commercial brokerage experience as a principal at the Broderick Group, a commercial leasing and sales firm located in Bellevue. He is a founding principal at InCity and is active in the sales and leasing activities of its clients and portfolio.
Skip has been active in the Puget Sound commercial real estate industry for over 20 years and has been directly responsible for securing over $2.5B in debt and equity financing. He is a founding principal at InCity and continues to advise and participate in the financing activities of its clients and portfolio.
Commercial Real Estate Senior Manager/Financial Analyst
Jeff serves a dual role as the financial analyst for InCity’s portfolio and as Commercial Real Estate Senior Manager. Jeff has 12+ years of experience in property management and analysis of office, retail, warehouse, industrial, R&D and flex property types. He has an undergraduate degree in economics from the University of California, Davis and a MBA (with a specialization in sustainability) from Seattle University. Jeff received his real estate license in 2014 and has been with InCity since 2016.
COMMERCIAL REAL ESTATE SENIOR PORTFOLIO MANAGER
Courtney joined InCity in July 2018. Prior to InCity, Courtney was Senior Real Estate Manager at CBRE. Her responsibilities included managing Met Park in Seattle - two Class A buildings totaling over 700,000 RSF. Prior to CBRE, Courtney was a manager for a global retail organization where local store sales exceeded $13 million annually. She graduated from Pepperdine University and is a licensed real estate agent. Outside of the office she enjoys traveling and exploring the Woodinville Wine Country.
COMMERCIAL REAL ESTATE SENIOR MANAGER
Johanna joined InCity in January 2020. Johanna has 9+ years of experience in property management of high-rise, retail and industrial types, and is a licensed real estate agent. Prior to InCity, Johanna was a Senior Real Estate Manager at CBRE. Sustainability is a huge passion for her, as evidenced in her love for gardening.
Residential Portfolio Property Manager
Karis joined InCity in October 2016. Karis assists in the management of the entire residential portfolio, in addition to being resident manager for properties managed by InCity. Karis received her real estate license in 2019. In her free time, she enjoys being a mom, hiking and roller-skating.
Steve leads our engineering team and is a critical component of "eyes on the building." Steve is always examining our buildings and asking the "what ifs" to ensure a potential issue doesn't become a large one. He has over ten years' experience in general maintenance, and has been with InCity since 2011. During his tenure, Steve has created long-standing relationships with all our vendors.
Jeff joined InCity in August 2017 from Unico Properties, where he was Manager of Property Accounting. He has ten years of commercial real estate accounting experience, and prior to InCity, Jeff was responsible for a portfolio of roughly 5 million square feet of office, retail, and multi-family space, including multiple ground-up development projects. Jeff is a Seattle native, and outside of work enjoys photography, cycling, and classical piano.
ASSISTANT CHIEF ENGINEER
Ozell brings over 20 years of engineering experience, handling all facets of building maintenance for projects both large and small. Prior to joining InCity, Ozell was Lead Engineer at CBRE where he was responsible for an office park with 6 buildings and a 16 story high rise. He is an expert in AC/Heating, Heat Pumps and general building maintenance.
ASSISTANT COMMERCIAL REAL ESTATE MANAGER
Carly joined us in January 2019 from John L. Scott as an operations manager. Her previous experience in commercial real estate began in 2014 at CBRE where she assisted in managing two Class A buildings and CBRE's 5-star tenant event center. Her passion for real estate started while growing up in West Seattle, watching our city develop and grow.
Assistant Commercial Real Estate Manager
Katrina joined InCity in September 2020. She entered the world of commercial real estate at Wright Runstad & Co in 2016. She was most recently at CBRE as an AREM. Katrina has a drive to increase practical sustainability practices, but at the end of the day she is happy to curl up with her big dog and do a little knitting.
Residential Property Manager
Sarah manages three of our Capitol Hill residential properties and has been with InCity since 2012. Her depth of experience coupled with her mission to please both current and prospective tenants results in long-lasting tenant relationships. Sarah is a licensed real estate agent, graduating from Rockwell Real Estate School. Sarah lives with her husband and two young children in Seattle.
Residential Property Manager
Leslie joined InCity in November 2019. Leslie has over 11 years of experience in residential property management at Pinnacle and Riverstone. Leslie has a passion for providing exceptional customer service. As a native to the PNW, Leslie loves to be outdoors and do anything active, most recently finishing up her first flag football season. She loves spending time with family and friends.
RESIDENTIAL PROPERTY MANAGER
Megan is a Canadian expat who joined InCity in August 2020 and manages three of our residential properties. She is passionate about ensuring current and prospective tenants find their ideal apartments and love their communities. In her personal time, Megan enjoys spending time with her husband and daughter, collecting houseplants and creating sassy handmade embroidered crafts.
RESIDENTIAL PROPERTY MANAGER
Zachary joined us in early 2020 as a Residential Assistant. Through his dedication to learn and hard work, he is currently a Resident Manager, handing three of our apartment buildings. Zachary has a passion for helping people find their next home and he prides himself on customer service. Outside of the office, he and his wife enjoy snowboarding and going to the mountains.
Residential Property Manager
Andrea hails from California and has lived in the PNW since 2009. She has over 7 years of residential property management experience, most recently as the property manager of a large apartment community in PDX. Andrea believes in going above and beyond to make sure her residents feel at home. She lives in Seattle with her boyfriend, daughter, and their dog Sassafras. In her free time she loves to spend time with her daughter doing art projects, baking, and reading.
Commercial Real Estate Assistant
Prior to InCity, Jake worked at Bank of America as personal banker. A Seattle native, Jake graduated from the University of Washington with a degree in communications. Outside of the office, he enjoys spending time with family & friends and playing & watching soccer.
Katherine is responsible for our A/R and A/P and has been with InCity since 2016. She has worked in accounting for 20+ years in a variety of industries from manufacturing to technology. She is a Washington native and a Seattle Sounders fan. She enjoys traveling and flying with her husband, gardening and volunteering with the Seattle Rhododendron Society.
Kat joined InCity in August 2020 from The WorkSource Pierce Career Development Center as an HR Talent Acquisition Specialist & Project Assistant. Kat is experienced in customer service, back office operations, and workflow prioritization. She has a drive for continuous improvement and creating a preeminent customer experience. She is a PNW native and loves to hike and go camping in her free time.
Cory joined InCity in July 2020. Cory is new to property management after spending the previous three years in recruiting. In his free time he enjoys running, spending time with friends & family, and watching soccer (like Jake).
Isabella McFarland Flores
Assistant Residential Property Manager
Isabella is a Washington native and graduate of Seattle University. In her spare time she loves to propagate new plants, ski, and hike throughout the Pacific Northwest. Isabella assists Gaalya & Karis on the residential portfolio.
Gerardo has been with InCity since 2010, and prides himself on having an intimate knowledge of each building. He completes all general maintenance items, and when needed, will call upon an expert-approved vendor to solve more complex items. Gerardo is a valuable asset to the engineering team.
Reed joined InCity in December 2017. Reed has proven himself in the world of building maintenance, problem solving on the spot, and assessing various building areas before they come issues. He prides himself in solving issues on the first attempt.
ENGINEERING - COMMERCIAL
Isaiah is a self-described "family man" with 5 kids and a beautiful wife. In their minimal spare time, they like to hike and go to the beach.
Erin joined us in January 2019 as AR/AP Specialist. Erin and Katherine are the "first in line" ensuring accurate reporting of expenses and revenue. Erin's attention to detail is paramount to accurate reporting.